Secure access to your digital assets with our comprehensive guide to safely logging into your Trezor Wallet
Learn Safe Login MethodsTrezor offers multiple secure ways to access your wallet. Choose the method that best suits your needs:
The official desktop application for Windows, macOS, and Linux. Provides the most secure and feature-rich experience with full control over your wallet.
Download Trezor SuiteAccess your wallet directly through your browser without installing any software. Works on any device with an internet connection.
Open Web WalletNative mobile apps for Android and iOS. Connect your Trezor device to your smartphone using USB-C or Bluetooth (Model T only).
Get Mobile AppAlways ensure you're visiting the official Trezor website (trezor.io) or using the official Trezor Suite application. Never enter your recovery seed on any website or application.
Follow these steps to securely access your Trezor Wallet:
Plug your Trezor hardware wallet into your computer using the provided USB cable. For mobile devices, use an appropriate adapter or Bluetooth connection (Model T).
Launch the Trezor Suite desktop application or navigate to the web version at suite.trezor.io. The interface will automatically detect your connected device.
When prompted, enter your PIN using the on-screen keyboard or directly on your Trezor device. This protects against unauthorized access even if someone has physical access to your device.
If you've enabled passphrase protection, enter your passphrase when prompted. This adds an extra layer of security by creating hidden wallets.
Once authenticated, you'll have full access to your wallet interface. You can now view your balances, send and receive transactions, and manage your accounts.
When finished, safely disconnect your device by clicking the eject button in Trezor Suite before unplugging the USB cable. This ensures all operations are completed securely.
You're now securely logged into your Trezor Wallet. Remember to always keep your device and recovery seed in a safe location.
Protect your digital assets by following these security practices every time you log in:
Always check that you're on the official Trezor website (trezor.io) before entering any information. Look for the padlock icon in your browser's address bar.
Regularly update your Trezor device firmware and Trezor Suite application to ensure you have the latest security patches and features.
Avoid using public Wi-Fi networks when accessing your wallet. Use a secure, private internet connection or a VPN for additional protection.
Add an extra layer of security by enabling two-factor authentication (2FA) for supported exchanges and services connected to your wallet.
Your PIN is personal and should never be shared with anyone. Trezor support will never ask for your PIN or recovery seed.
Periodically verify your wallet addresses and transaction history to ensure no unauthorized activity has occurred.
Having trouble logging in? Here are solutions to common problems:
If Trezor Suite doesn't detect your device, try a different USB cable or port. Ensure you're using the latest version of Trezor Suite and that your device firmware is up to date.
If you've forgotten your PIN, you can reset your device and restore it using your recovery seed. This will erase the current PIN but preserve your funds.
If your connection keeps timing out, check your internet connection and try refreshing Trezor Suite. Disable browser extensions that might interfere with the connection.
If your device requires a firmware update, follow the on-screen instructions in Trezor Suite. Never download firmware from third-party sources.
For the web version, use the latest versions of Chrome, Firefox, or Brave. Avoid using browsers with limited WebUSB support.
For mobile connections, ensure you have the correct adapter for your device. For Bluetooth issues, make sure both devices have Bluetooth enabled and are paired correctly.
Always check that the URL in your browser's address bar exactly matches "trezor.io" or "suite.trezor.io". Look for the padlock icon indicating a secure connection. Never click on links in emails or messages claiming to be from Trezor support.
If you forget your PIN, you can reset your Trezor device and restore it using your recovery seed. This process will erase the current PIN but preserve all your funds. After resetting, you can set a new PIN during the restoration process.
No, your Trezor device can only be connected to one instance of Trezor Suite at a time. However, you can use your recovery seed to restore your wallet on multiple Trezor devices, allowing you to access your funds from different hardware wallets.
Yes, the web version of Trezor Suite is safe to use as long as you're on the official website (suite.trezor.io). Your private keys never leave your Trezor device, so even if your computer is compromised, your funds remain secure. For maximum security, consider using the desktop application.
While there's no strict requirement to change your PIN regularly, it's good practice to update it if you suspect it might have been compromised or if you've used it on a potentially insecure computer. A strong PIN that you don't share with anyone provides adequate security for most users.
If your Trezor device is lost or stolen, your funds remain safe as long as your recovery seed is secure. The thief would need both your PIN and recovery seed to access your funds. You can purchase a new Trezor device and restore your wallet using your recovery seed to regain access to your funds.